Gain a perfect overview of the status of open issues with the supplier

💡 Idea in brief:

Thanks to the standardization of the most common communication with suppliers, you have all savings, claims, and corrective actions under control – without emails, without delays, with clear accountability.

📖 Real-life story:

When corrective actions remain only in emails and spreadsheets Typical situations from the practice of a contracting authority, a large company in custom manufacturing. You want to send a company-wide corrective action to all suppliers and track their acceptance and progress. But there’s no way. Or, a buyer sits down with a supplier, negotiates hard, reviews complaints, identifies savings measures, sets up an action plan. Everything is carefully confirmed by email. And then? Day-to-day operations. Pressure. No time. The supplier does what suits them and “plays dead” on the points that don’t, because they know the buyer will come back to them in a week, but under operational pressure will forget most of them. The savings are never realized. Meanwhile, Quality is dealing with issues in another system that does not communicate with procurement. Information is fragmented, the left hand doesn’t know what the right hand is doing.

✔️ Solution: Supplier Development Module in Promitea

Within Promitea, this “chaos” caused by too much information, an overload of operational problems, and conflicting priorities is solved elegantly.

Each corrective action (saving, complaint, innovation) has its own action card and system that:

📌 reports the current status and monitors deadlines,

⏰ alerts when something is approaching or stuck,

📂 collects everything in one place – no spreadsheets, no emails, no ten different systems,

📊 shows the status directly on the supplier’s card – clear and accessible at any time,

🔐 provides access precisely to those who need it.

🛠 How does it work in practice?

1️⃣ You create a template for the given type of corrective action – e.g. savings, complaint handling, innovation, long-term development project,

2️⃣ You add a description of the initiative, attachments, or standardized questions, set deadlines,

3️⃣ You send it to the supplier and monitor their response and progress,

4️⃣ You continuously handle your tasks, respond to the supplier, approve, and update the status,

5️⃣ Once everything is fulfilled, you close the corrective action and transparently archive it.

Supplier development is a tool, not just a buzzword

Promitea is one of the few procurement systems with a dedicated supplier development module that can be tailored to individual procurement activities:

🔸 complaints,

🔸 savings initiatives,

🔸 innovations,

🔸 audits, and more.

👍 Don’t rely on your memory. Stop using spreadsheets. Forget emails. Don’t waste time searching. Start truly managing your suppliers.